Rajabajee takes your privacy seriously. This Privacy Policy explains what information we collect, why we collect it, and how we keep it safe. Simply put — your data belongs to you, and we treat it that way.
1 What Types of Information We Collect
Various types of information are collected when you create an account on Rajabajee and while using the platform. This data can be grouped into three categories:
Personal identification information
- Full name and date of birth.
- Mobile number and email address (where applicable).
- National ID (NID) or passport number — collected solely for KYC verification.
- Current address.
Financial Information
- Mobile banking number (Mobile Pay, Nagad, Rocket).
- Transaction history and amounts.
- Deposit and withdrawal records.
Technical Information
- IP address and device information.
- Browser type and operating system.
- A log of how long you used the platform and what actions you took.
- Cookies and session data.
We will never ask for your mobile banking PIN, password, or OTP. If anyone claiming to be from Rajabajee requests this information, it is a scam — please report it to us immediately.
2 How We Collect Your Information
Rajabajee collects information through several channels:
| How We Collect Data | What type of information |
|---|---|
| Registration form | Name, phone number, date of birth |
| KYC Verification | NID, passport, photo |
| Transaction process | Payment number, amount |
| Automated Logs | IP, Device, Browser |
| Cookies & Tracking | Session data, usage patterns |
| Support contact | Issue description, chat logs |
3 How your information is used
Rajabajee uses your information only for specific, defined purposes. It is never used for anything beyond what is necessary or relevant:
- Account Management: To create your account, manage logins, and maintain security.
- Payment processing: To process deposits and withdrawals.
- Identity Verification: Used in the KYC process to prevent fraud and money laundering.
- Customer Support: To understand and resolve your issues.
- Service Improvement: To analyze and improve your gaming experience.
- Legal obligations: To comply with applicable laws and regulations.
- Promotional communications: To send you offers and bonus information, only with your consent.
Your data is never sold to advertisers. Rajabajee does not use any data broker services.
4 Who We Share Your Data With
Rajabajee handles most operations in-house, but certain services require trusted partners. In those cases, only the information strictly necessary for that service is shared:
- Payment processors: Shared with mobile banking providers to complete transactions.
- KYC Verification Service: With certified providers for identity verification.
- Cybersecurity Provider: To prevent fraud and ensure platform security.
- Law Enforcement: When required by a court order or legal obligation.
All our partners are bound by strict confidentiality agreements. They may only use your data for the specific purpose it was shared — nothing else.
5 How long data is stored
Rajabajee does not retain any data beyond what is necessary. Retention periods vary depending on the type of information:
- Active account data: retained for as long as your account remains active.
- Financial transaction records: retained for up to 5 (five) years as required by law.
- KYC documents: Up to 3 (three) years after verification is complete.
- Support chat logs: 1 (one) year.
- Account closure: All data is deleted within 30 days, unless retention is required by law.
6 Cookie Policy
Rajabajee uses cookies on its website and app. Cookies are small files stored on your device that help improve your browsing experience. The types of cookies we use:
Essential Cookies
Essential for login sessions and platform security. Disabling these cookies will prevent the platform from functioning properly. These cookies are always active.
Analytics cookies
Helps us understand which parts of the platform are used most. This data is used solely for service improvement and can be disabled at any time.
Marketing Cookies
Used to show you relevant promotions. This is entirely optional and you can opt out at any time.
7 Your Rights
Under Rajabajee's Privacy Policy, you have a number of important rights:
- Right to Know: You can request to see what information we hold about you.
- Right to Rectification: You may request corrections to any inaccurate information.
- Right to Erasure: Under certain conditions, you can request that your data be deleted.
- Right to Restrict Processing: In certain cases, you can request that we limit how your data is processed.
- Right to Opt-Out: You can unsubscribe from marketing communications at any time.
- Right to lodge a complaint: If you believe your privacy has been violated, you can reach out to us directly.
For any requests related to your personal data, email us at support@rajabajee.click. We will respond within 7 business days.
8 Protection of Minors' Data
Rajabajee is strictly for users aged 18 and above. We do not knowingly collect data from minors. If a minor has registered an account by mistake and this comes to our attention, the account will be immediately closed and all associated data permanently deleted. If you are a parent or guardian with concerns, please contact us at support@rajabajee.click.
9 Data Security Measures
Rajabajee uses multiple layers of security to protect your data:
- All data transfers are secured with 256-bit SSL encryption.
- Server data is stored in encrypted form.
- Only authorized personnel are permitted to access specific data.
- Regular security audits and penetration testing are conducted.
- Two-factor authentication (2FA) is available to all users.
- Automated alert systems are in place to detect suspicious activity.
In the event of a data breach, affected users will be notified as quickly as possible and all necessary steps will be taken.
10 Privacy Policy Updates
Rajabajee may update this Privacy Policy when necessary. In the event of changes:
- For significant changes, an SMS or notification will be sent to your registered number.
- Any updated policy will be published on this page with the revision date clearly noted.
- Continued use of the platform after any changes constitutes acceptance of the updated policy.
11 Contact Us
For any privacy-related questions, requests, or concerns, feel free to reach out to us directly. We are always ready to help.
Email: support@rajabajee.click
Response time: Within 7 business days
Live chat: Live chat support is available directly on the platform